My Website

Work Experience

Casual/Supply School Library Technician, Ottawa-Carleton District School Board (OCDSB), Ottawa, Ontario

February 2025 - present

Key duties performed at all schools (Rockcliffe Park Public School, Roberta Bondar Public School, Viscount Alexander Public School, Queen Elizabeth Public School, Canterbury High School, Colonel By Secondary School)):

• - Managed circulation: check-ins, check-outs, hold requests, renewals, Chromebook loans/returns (Alexandria Integrated Library System (ILS))
• - Delivered customer service to students and staff, addressing inquiries about book availability and borrowing rules while ensuring organized library operations
• - Supported equitable access to learning resources by assisting students in locating age-appropriate print and digital materials and delivered storytime sessions to K–8 students
• - Oversaw library operations while ensuring cleanliness and organization of the library space, furniture, and shelves



Junior Data Analyst FSWEP Student, Environment and Climate Change Canada, Gatineau, Quebec

January 2023 - April 2023

• - Supported the team and helped transition an incoming co-op student with assigned tasks (GIS tasks, MetNotes, software testing)
• - Conducted weather alert testing in development and staging environments on Ninjo Weather Forecasting Software for the MSC Weather Alerting System (MWAS)
• - Performed testing procedures to validate change requests on operating systems and documented the test results on a portal following the software development lifecycle
• - Updated the WeatherCAN app page with statistics and maintained the MetNotes wiki page



Junior Data Analyst Co-op Student, Environment and Climate Change Canada, Gatineau, Quebec

January 2022 - December 2022

• - Used ArcGIS to edit boundary changes and metadata for points, lines and polygons in shapefiles (These points, lines and polygons represent locations that the Meteorological Service of Canada (MSC) organization uses to issue weather forecasts and alerts.)
• - Conducted weather alert testing in development and staging environments on Ninjo Weather Forecasting Software for the MSC Weather Alerting System (MWAS)
• - Worked with detailed data specifications and requirements for different scenarios based on consulting clients or subject matter experts
• - Assessed the impact of proposed changes to the organization and validated proposed data or applications against business requirements
• - Supported the team and software developers with my coding expertise to automate business processes for dissemination tools (i.e. WeatherCAN mobile app, Environment Canada Alert Me (ECAM) and Translation testing)
• - Performed testing procedures to validate change requests on operating systems and documented the test results on a portal following the software development lifecycle
• - Wrote Python scripts to web scrape data from a website to create statistics and a web map for MetNotes data on the MetNotes wiki page
• - Reviewed and provided feedback on technical documentation



Volunteer Experience

Student Catering Assistant, Gate Gourmet, Ottawa, Ontario

September 2015

• - Assisted in high-volume food and beverage packaging operations (including meals, beverages, and canned drinks) as part of the Take Our Kids to Work Day program, gaining exposure to structured aviation catering workflows in a fast-paced production environment
• - Supported the assembly and preparation of airline meal components, ensuring items were correctly grouped, organized, and ready for downstream distribution according to operational instructions
• - Delivered food and beverage carts within an airline catering facility, ensuring timely and accurate movement of prepared items to designated staging and dispatch areas for flight servicing
• - Observed and contributed to time-sensitive logistics workflows, supporting the coordination of prepared goods from production lines to transportation staging points
• - Assisted in inventory organization and material handling, including packaging supplies and consumables, contributing to workflow continuity and reduced operational delays



Student Teacher Assistant (International Languages Summer School Program), Ottawa-Carleton District School Board (OCDSB), Ottawa, Ontario

July 2015

• - Provided one-on-one and small group academic support (ages 5–7) in foundational Vietnamese literacy, including reading, writing, and oral communication, within a structured summer school learning environment
• - Assisted in delivering early childhood language instruction activities, reinforcing basic vocabulary development, pronunciation practice, and guided reading exercises
• - Supported children in creative and performance-based learning activities, including singing, drawing, and group participation, contributing to a final student showcase performance
• - Supervised students during recess and transition periods, ensuring a safe, structured, and well-managed environment in accordance with program expectations
• - Collaborated with instructors and program staff to support smooth daily operations and consistent student engagementstrong> throughout the program



Raffle Ticket Seller, RA Centre, Ottawa, Ontario

September 2015

• - Supported community fundraising activities by selling raffle tickets during the Mid-Autumn Festival, engaging directly with attendees in a multicultural public event setting within the Ottawa Vietnamese community
• - Assisted in the coordination and facilitation of family-oriented cultural activities, including children’s singing contests and lantern-making workshops, contributing to smooth event flow and participant engagement
• - Helped organize and support interactive cultural programming for children and families, fostering inclusive participation and positive community experiences throughout the event
• - Engaged with community members in a public-facing, customer-service style environment, developing communication, interpersonal, and outreach skills in a high-traffic event setting
• - Collaborated with volunteers and organizers to ensure efficient event operations, participant coordination, and activity setup/teardown, supporting overall event success



Extra-Curricular Activities

First-Year Connections Mentorship Program, Carleton University, Ottawa, Ontario

September 2019 - October 2019

• - Participated in a structured peer mentorship program supporting transition to post-secondary education through regular mentor-guided sessions over 6–8 weeks
• - Developed foundational professional communication skills via ongoing emails and discussions
• - Engaged in weekly meetings focused on academic adjustment, campus services, and success strategies
• - Demonstrated consistency, accountability, and early leadership through sustained involvement



OrKidstra, Ottawa, Ontario

September 2009 - June 2016

• - Participated in long-term youth music education programs (OrKidstra—an El Sistema-inspired model), performing regularly in concerts and public events across Ottawa, engaging diverse community audiences
• - Developed strong public performance, presentation, and communication skills through choral and instrumental performances in structured ensemble settings
• - Performed flute in city-wide concerts and youth ensembles (2011–2016), contributing to coordinated group performances requiring precision, timing, and collaborative discipline
• - Participated in a chamber music and youth ensemble group (2013–2016), strengthening teamwork, listening skills, and group coordination in complex musical arrangements
• - Took part in the 2015 El Sistema Toronto exchange program, collaborating with approximately 200 youth participants, supporting large-scale ensemble integration and cross-community musical learning